We're dedicated to getting your orders to you on time, and we work with a variety of trusted carriers to make it happen. After you place your order, you'll receive a confirmation email with the delivery method and carrier you've chosen. You can also check this information anytime by visiting the ‘My Account’ page and viewing your order history.
Once your order is on its way, we'll send you a shipment confirmation email with a tracking link. This email will tell you which carrier is handling your parcel and give you an estimated delivery time.
Here’s a quick look at our delivery partners and estimated times:
- UK Standard Deliveries: Sent via Royal Mail Track 24, taking up to 7 business days from dispatch.
- Untracked International Deliveries (EU, USA/CA, Rest of the World): Sent via B2C, taking up to 15 Business days from dispatch.
- Tracked UK Deliveries: Sent via Yodel or DPD, taking up to 3 business days from dispatch.
- Tracked International Deliveries (EU, USA/CA, Rest of the World): Sent via DHL, taking 5-7 business days from dispatch.
For more details about our carrier partners, please click here!