Returning from the UK is free and easy! Follow these steps:
1. Complete the return steps with Royal Mail.
2. Please provide your store order number – found on your order confirmation email and packing slip.
3. Select the reason for return as ‘changed my mind’
4. Create the label, either download and print it at home or have Royal Mail print it for you.
5. Drop your item at a Post Office branch, Royal Mail Customer Service Point, or arrange for collection. You’ll receive a proof of postage receipt.
Please note that the package is your responsibility until it reaches us. We cannot refund or resend your order without proof of postage receipt. Your refund will be processed within 14 days of receiving the return at our warehouse.