Returning from outside the UK involves the following steps:
1. Note that you are responsible for the shipping costs of your return, and the items are your responsibility until they reach us. Ensure they are packaged securely.
2. Obtain a proof of postage receipt.
3. We strongly recommend using a tracked carrier to ensure the package reaches us. If it does not, you will not be entitled to a full refund.
Packing Your Return Parcel:
Please enclose the following details inside your returns parcel:
• Full name
• Order number
• Short description of the reason for returning the item(s)
Send your parcel to:
C/O CEVA Logistics
Drayton Field Industrial Estate
Nasmyth Road
Daventry, Northamptonshire
NN11 8NF
Refunds are processed within 14 days of receiving the return at our warehouse.