You can view your order history by logging into your customer account where your order status will be displayed.
If the status of your order says 'No Payment Received' it will be cancelled by the system. Perhaps your shopping session may have been interrupted before you finished entering your payment details. If you wanted to pay by card, then you will need to place a new order on the website. Before you re-order please make sure that you haven't already placed another active order with us, as a new order can be created by clicking forward or back on your browser during the order process. An order is placed each time the 'place order' button is pressed regardless of whether payment details are entered or not.
If the status of your order says 'Pending', this means that we are awaiting stock from our supplier. If the product you ordered is a pre-order then the release date will be displayed.
If the status of your order says 'Processed', this means that your order should be on its way to you. You will be sent an automated email to confirm when the order has left our warehouse.