If you chose an untracked delivery, you can't get delivery updates; please check the estimated delivery time in your dispatch email. If the estimated delivery window has passed, get in touch with us here.
If you choose tracked delivery, the courier will email a tracking link with the estimated delivery date to you. Contact us here if you need help
How much is delivery and how long will it take?
Tracked UK deliveries are sent via Yodel or DPD and can take up to 2 working days £6.95
Tracked EU, USA/CA, and Rest of the World deliveries are sent via DHL and can take up to 5 working days.
Untracked UK Standard deliveries are sent via Royal Mail and can take up to 5 working days
Large letter: Packages up to maximum dimensions of 353mm x 250mm x 25mm (£1.95)
Small parcel: Packages over the large letter dimensions above up to a maximum weight of 2kg including packaging (£3.95)
Untracked EU, USA/CA and rest of the world are sent by B2C and can take up to 20 working days.
Shipments are passed to local delivery partners who are responsible for delivery to the destination address
When will you send my Pre-order?
We often offer products on pre-order; we ship pre-orders on or around the release date. Check your order confirmation email for release dates. Occasionally release dates change, if that happens we will notify you as soon as we can.
If you have any pre-order items in your order, you can choose to split your order by selecting “ship as available” so that in-stock items are sent immediately, and your pre-ordered items will be sent when they are in stock. There will be a delivery charge for each shipment.
If you want your order to be shipped in full select “complete shipping” and your order will be shipped when all items are in stock.
