General
Recordstore - Booster Pack Subscription
- What is Booster Pack?
- How does the Booster Pack subscription work?
- How do I sign up?
- How much does Booster Pack cost and when will I be charged?
- What will I receive each month, and can I customise it?
- When will my Booster Pack be shipped?
Help With My Order
- Can I cancel my order?
- Can I amend my order after I've made it?
- Can I have items sent to someone as a gift?
- Can I update my delivery address?
- Got an issue with your order? Missing Item, Damage, Incorrect
- I received an email saying the release date of my order has changed
Pre-Sales
Shipping & Delivery
- New European Customs Duty Charges
- Courier Information
- How can I get another copy of my order invoice?
- How can I track my order?
- How long will my delivery take?
- Ordering Outside of the UK - Do I Pay VAT / customs and duties?
Music & Merchandise
Payment & Promotions
Returns & Exchanges
- Can I exchange my order?
- Can I return my order?
- Do I pay for my return costs?
- How can I track my return?
- How do I return my order from outside the UK?
- How do I return my order from the UK?
Technical & Account Support
- Do I need to create an account to shop with you?
- How can I unsubscribe from your marketing communications?
- How do I access my account?
- How do I change the currency in your store?
- How do I make changes to my account information?
- I have two accounts registered; can these be merged into one?